Our Policies
Transparent policies designed to give you confidence in every purchase. From shipping to warranty, we've got you covered.
Shipping & Delivery
Fast, reliable shipping to get you on the court quickly
Processing Time
All in-stock paddles are shipped within 24 hours of your order being placed. Orders are not shipped or delivered on weekends or holidays.
Shipping Methods
3-5 business days via USPS Priority Mail
1-2 business days via USPS Priority Express
Next business day via USPS Priority Express
Tracking & Confirmation
You will receive a Shipment Confirmation email once your order has shipped containing your tracking number(s). The tracking number will be active within 24 hours.
Secure Payments
Multiple payment options for your convenience
Accepted Payment Methods
Security & Protection
All transactions are processed through secure payment gateways with industry-leading encryption. Your payment information is never stored on our servers.
90-Day Limited Warranty
We stand behind every paddle we make
Every CoreTek paddle comes with a comprehensive 90-day warranty against manufacturing defects and breakage.
What's Covered
- Structural defects in the paddle core
- Delamination of the paddle face
- Handle or edge guard separation
- Manufacturing defects in materials or workmanship
How to Make a Claim
Privacy Policy
Your privacy is our priority
Information We Collect
We collect information you provide directly to us when you make a purchase, contact customer service, sign up for our newsletter, or participate in surveys or promotions.
How We Use Your Information
- Process and fulfill your orders
- Communicate with you about your orders
- Send you promotional emails (if you opt in)
- Improve our products and services
- Respond to your inquiries
Security & Protection
We implement a variety of security measures to maintain the safety of your personal information. All transactions are processed through secure payment gateways and are not stored on our servers.
Need Help?
We're here to assist you